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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We accept payment through debit/credit cards and online banking via Razorpay.
After you make your selection and checkout, an auto confirmation will be sent to your mail.
You can track your order by clicking on the tracking number sent to your mail.
We do not accept cancellations once payment has been received. To know the status of your order, please write to us at info@ikkis.in
Returns and exchanges are accepted subject to certain eligibility criteria. Please refer to the Shipping & Returns section for complete details.
Please write an email to: info@ikkis.in with your revised shipping address and we will do our best to accommodate your request.
Items in stock will be ready for delivery within 2-4 working days. Orders placed from non-metropolitan areas will take an extra 4-5 working days for delivery.
Pure metal products are finished with a food-grade lacquer and will develop a natural patina over time as part of their ageing process. These pieces can be renewed through our re-polishing service for a custom fee.
You can contact us through our contact page! We will be happy to assist you.
